Films and articles for our Members

Weekly digest

This week in digital: as Dirty Lemon opens a cashierless store and Shopify develops AR shopping tools, reports suggest m-commerce transactions will overtake e-commerce by 2019.

Weekly digest

General Mills has launched the first ever on-demand, geo-targeted delivery app, while Cosmopolitan adds a shoppable virtual try-on capability to its magazine, in this week’s roundup of digital developments.

Weekly digest

Adidas’ Snapchat fashion show, WhatsApp’s new business messaging platform and critical role of search — find out more in this week’s roundup of digital news and views.

Weekly digest

This week in digital: In-car tech gives new meaning to ‘mobile commerce’, AR tops list of future shopping experiences, and dunkin’ Donuts adds voice-enabled orders with Alexa.

Weekly digest

Walmart files patents for at-home VR, while a UNiDAYS and Ad Age Studio 30 study reveals that Gen Z favours in-person interaction with brands in this week’s roundup of digital developments.

Weekly digest

From L’Oréal’s collaboration with Facebook through to American Express’ wearable payment device, we round up five pieces of digital news to have caught our eye this week.

Weekly digest

This week in digital: Red Bull tests Kik’s cryptocurrency rewards app, DoorDash introduces a monthly subscription service and Zara announces plans to ship online orders from stores.

Weekly digest

While Nike opens its newest concept store​, Tito’s Handmade Vodka has created a chatbot that behaves like a virtual bartender — find out more in this week’s roundup of digital news and views.

Weekly digest

This week in digital: Uber partners with in-car commerce startup Cargo, Tommy Hilfiger launches a line of smart chip-enabled clothing, and Walmart tests self-driving cars for grocery pickup.

Weekly digest

Facebook is testing augmented reality ads, while Black Red Ale beer introduces bottle labels that use facial recognition to chat to consumers in this week’s roundup of digital developments.

Weekly digest

From Kroger’s self-driving grocery deliveries to the introduction of ‘Shopfiction’, we round up five pieces of digital news to have caught our eye this week.

Weekly digest

This week in digital: Start Today introduces a size-measuring bodysuit for online shoppers, voice commerce gains momentum, and luxury brands embrace the Chinese multi-purpose app WeChat.

Weekly digest

Marriott Hotels makes use of ‘Alexa for Hospitality’, while Harvey Nichols connects online shoppers with in-store staff in this week’s roundup of digital developments.

Weekly digest

This week in digital: Lush’s “naked” store trials a new AI app, L’Oreal brings beauty expertise to the home with AR, and a closer look at Amazon’s colourful Treasure Trucks.

Weekly digest

While AmEx tests blockchain-based loyalty rewards, Eleme launches a food delivery drone service in Shanghai — find out more in this week’s roundup of digital news and views.

Weekly digest

Our roundup this week explores Walmart’s new members-only concierge shopping service​, and Alibaba’s driverless delivery robot called G Plus.

Weekly digest

In this week’s digital roundup, Amazon lets shoppers watch their packages get delivered in real time, while Hyundai announces plans to introduce in-vehicle payments.

Weekly digest

From eBay’s personalised homepages, to digital concierge services from Target, and the successes of Patron’s Alexa skill, we round up the week in digital.

Weekly digest

This week in digital: smartphone ID cards from Yoti, Ticketmaster trials facial recognition at events, Uber delivers dinners via drone, and Johnnie Walker’s new digital whisky finder.

Weekly digest

In this week’s digital roundup, Google unveils Google Duplex — a next-level AI assistant — while Instagram integrates in-app payments, and Lush Cosmetics invites customers into its R&D process.

Weekly digest

From the rise of omnibots, through to Facebook’s new augmented reality feature, we present five pieces of knowledge or news to have caught our eye online this week.

Weekly digest

This week in digital: Alibaba trials facial payments, while ​Diageo introduces a new virtual reality experience to tackle binge drinking.

Data-driven innovation

ZX Ventures’ Julie Veryser and Jason Hall describe leveraging data and consumer insights to enhance the online retail experience.

Weekly digest

Our roundup this week explores shoppable AR from AmEx, hyper-realistic digital humans, and new innovations in drones and delivery.

Weekly digest

The global race to automate stores, humanlike AI-synthesised voices and video games as marketplaces — find out more in this week’s roundup of digital news and views.

Weekly digest

From Google’s first voice-activated coupon, through to Domino’s new gamification strategy, we present five pieces of knowledge or news to have caught our eye online this week.

Weekly digest

This week’s digest: Starbucks trials Blockchain tech to track coffee beans, eBay launches a new AR feature for sellers, and why CGI could be the next big thing in retail.

The business of bots

Isabel Perry, Head of Technology at Byte London, shares insights on the myriad opportunities that chatbots are opening up for engaging with and serving people online.

Weekly digest

This week in digital: bPay brings contactless payment to fitness trackers, while PayPal eases the process of cryptocurrency transactions.

Weekly digest

PepsiCo’s ecommerce-only drinks brand, a VR shopping app from Hershey and the Internet of Eyes and Ears — find out more in this week’s roundup of digital news and views.

Weekly digest

Five pieces of knowledge or news to have caught our eye online this week, including VR gastronomy, ecommerce on Snapchat, and AI accelerators.

Weekly digest

Emirates brings chatbots to banner ads, while Prada enlists a computer-generated social influencer, in this week’s roundup of digital news.

Weekly digest

This week’s digital digest presents ideas and opportunities in scannable packaging, drones, micro-influencers and more.

Weekly digest

From Walmart’s experiments in virtual reality shopping experiences, to Patagonia’s digital activism platform, we present the week’s developments in digital.

Weekly digest

This week in digital: Amazon SmileCodes come to Hearst magazines, a bilingual chatbot for museum-goers, and Yoox pushes mobile sales via personalisation.

Reforming returns

We speak to Happy Returns co-founders Mark and David about how the company is working with retailers to transform the tiresome traditions of the online shopping return system.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, including order tracking via Alexa and Google Assistant, peer-to-peer selling in the beauty industry, and insights from H&M’s Head of Transparency.

Weekly digest

From Whatsapp’s customer service app for businesses, to Kiehl’s combination of AI and SMS to boost customer loyalty, we present the week’s developments in digital.

Weekly digest

Amazon allows third parties to create their own virtual dash buttons, and Campari launches NFC fridge magnets for speedy spirits ordering, in this week’s digital roundup.

Special delivery

Deliveroo’s Head of Marketing in Benelux, Charles van der Bogaert, shares insights on what convenience means to today’s consumers, and how the company is using data to make sure it delivers against their expectations.

Weekly digest

This week in digital: detergent bottles that can talk to your washing machine, frictionless returns, and the future of VR.

Weekly digest

Visa plays with the look, feel and sound of making a payment, while Try and ThredUp experiment with how we shop for goods online, in this week’s round-up of digital developments.

Weekly digest

This week in digital: voice-activated digital assistants from Moet Hennessy, Target’s mobile payment app, and the Augmented Humanity trend.

Weekly digest

A download of developments and insights in digital, from VR shopping experiences to chatbot gift guides for the festive season.

Shipping forecast

Shipup co-founder Romain Ogiela discusses missed opportunities for enhancing the post-purchase experience, and how online retailers can make the most of them.

Weekly digest

From the Smellable VR trend to Estee Lauder offering personalised skincare advice via Google Home, we present the week’s developments in digital.

Reframing retail

We chat to Tom Broughton, founder of Cubitts, about his experience of taking the online spectacles brand offline, and what he’s learned along the way.

Weekly digest

This week in digital: Exploring the success of Marriott’s army of chatbots, and new AR innovations from Blippar and Apple.

Zx Stories: Sam Broder

The latest in a series of short films with the Zx Ventures team, product manager Sam Broder discusses how digital is changing the way new features are launched and tested.

Weekly digest

This week in digital: Amazon’s AR visualiser lets you picture products in your home, while Pepsi’s new chatbot takes drinks orders at events.

Weekly digest

A pop-up bar from Amazon and Walmart’s shelf-stocking robots feature in this week’s digest of digital developments.

Weekly digest

China’s top tech-related consumer brands, Amazon’s venture into the smart-home market, and micro-influencers feature in this week’s digital roundup.

Weekly digest

This week in digital: Qubit personalises product discovery, while eBay’s mind-tracking technology taps into shoppers’ subconscious

Zx Stories: Brian Reece

At the time Global Director of Data Strategy, Brian sheds demystifying light on getting hold of data and working with it so that the whole is greater than the sum of the parts.

Weekly digest

Visual search, voice-activated purchases and AI shopping advice feature in this week’s round-up of digital news.

Weekly digest

Biometric payment from Costcutter and Burberry’s illustrated experiments with AR feature in this week’s digest of the digital world.

Weekly digest

From Walmart’s direct-to-fridge grocery deliveries, to virtual reality shopping with Swarovski, we round up the week’s digital developments.

ZX Stories: Wyatt McBain

In the first in a series of short films with members of the Zx Ventures team, mobile engineer Wyatt shares some learnings on developments in digitally-minded design.

Weekly digest

This week in digital commerce: Target brings beacon technology to its stores, while Diageo crowdfunds a new personalisation project.

Commerce Routine

With the executive vice president of Coca-Cola recently stating that digital transformation is its top priority, we look at the trend of brands making ecommerce part of an all-engaging, consumer routine.

Weekly digest

This week in digital commerce, Whatsapp and Yoox Net-a-Porter collaborate on conversational commerce, while KFC China and Alipay play with facial payment.

Reinventing retail

Holition’s Jonathan Chippindale shares some pertinent points on using data to design adaptive experiences in-store

Weekly digest

Voice-based search from Diageo, finding the perfect fit with Levi’s Facebook chatbot, and other news and analysis from the week in digital commerce.

Weekly digest

This week’s edit of curated reading includes IFA 2017 kicking off and Amazon opening up its social influencers program.

Weekly digest

This week in digital commerce: Drone delivery in Africa, online grocery innovation from Alibaba, and designing Blockchain for supply chains.

Dynamic delivery

Data is driving us towards a future of personalised, dynamic delivery. Mike Richmond from parcel collection service Doddle tells us more.

Weekly digest

Key findings from the 2017 Q2 Shopping Index Report and a new digital OS map feature in this week’s digest of the digital world.

Weekly digest

ASOS launches visual search, WeWork looks to expand into Asia, and more news and analysis from the week in digital commerce.

Programmatic 101

Helping us explore how brands can benefit from personalisation, Improve Digital’s Angela Pellaupessy explains the advantages of programmatic advertising in a short film.

Weekly digest

Image search comes to eBay, Uniqlo dispenses t-shirts at the touch of a button, and other news and analysis from the week in digital commerce.

Personal shopping

In a short film, StyleScript’s Jonna Fassbender-van den Dungen explains how her image recognition and auto-tagging API is helping retailers deliver a more personalised experience.

Weekly digest

This week in digital commerce: Google tests autoplay videos and Amazon makes moves into healthcare.

Disrupting sleep

We speak to to Casper co-founder and MD Constantin Eis about how the company has brought all the benefits of buying online to the mattress industry.

Weekly digest

Deliveroo teams with TripAdvisor and Amazon’s Prime Day pays off: new developments and insightful analysis from around the web this week.

Picture this

As our online activity becomes increasingly visual, one company is helping marketers draw insights from images. We speak to Dashmote’s Stefan Tan to learn more.

Weekly digest

Volvo goes electric, Airbnb advocates for diversity at Cannes, and other news and analysis from the week in digital commerce.

Weekly digest

This week in digital commerce, Tesco partners with Quiqup to launch on demand delivery, and Airbnb ventures into luxury.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from Amazon’s try before you buy service to Facebooks’ efforts to tackle online extremism.

Prime Wardrobe

Amazon has launched a try before you buy delivery service, as part of broader efforts to boost its fashion offering.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from fast food picnics to an AI-created language.

Pints of opportunity

Ahead of our Women In Beer event, we interview a charity dedicated to advancing gender equality across the brewing industry.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from tech in politics to TV dinners.

Emotionally intelligent AI

Soul Machines is creating AI-powered avatars with emotional intelligence. We speak to chief business officer Greg Cross about how brands can use its lifelike chatbots.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, with Mary Meeker’s internet trends and Google’s King’s Cross campus.

Pop-up shop

We speak to Ross Bailey, Founder and CEO of Appear Here, about the changing role of physical retail.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from book stores to laundry-folding robots.

Online liquor store

An ecommerce marketplace for alcohol, Drizly is helping local retailers sell and deliver drinks to customers’ doors. We speak to VP of Strategic Partnerships Taylor Burton to learn more.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from understanding personalisation to publisher-curated beauty boxes.

Addressing the last mile

After speaking at our Doors, Drones & Deliveries event, Olivia Rzepczynski explains how what3words’ global addressing system is making last mile delivery more efficient.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from a leading retailer’s move into grocery delivery to the ethics of IoT.

Connected groceries

Walmart’s IoT platform could automatically re-order products when running low, promising opportunities for more personalised marketing.

Citymapper’s Smartbus

As the transport app launches an experimental bus route in London, we consider how responsive buses will impact passengers and public transport.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from Wal-Mart’s moves into digital to diversifying AI.

Make it personal

Channel4 has just launched a TV ad that addresses the viewer by name, yet new research shows that the majority of brands are failing to deliver personalised digital experiences.

New in store

To learn how technology and changing consumer expectations are impacting the industry, we speak to Will Treasure, Director of Operations at retail strategy consultancy, Javelin Group.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from Yann LeCun to the launch of Amazon’s Echo Look.

Virtual retail

We speak to Sol Rogers of VR studio REWIND about how brands can move beyond marketing gimmicks, to fully integrate the technology into their approach.

Made to order

To get a different take on the advantages of on demand delivery, we speak to MADE.COM Commercial Director Annabel Kilner about its made to order model.

Weekly digest

Five pieces of knowledge or news we’ve seen around the web this week, from personalised pricing to Facebook’s social VR app.

The personal touch

We consider three approaches to personalisation, to learn how retailers are using data to deliver tailor made experiences.