Smarter Customer Connections:
A panel in Brussels on 7th February
​Today, opportunities to gather, and work with, customer data have never been more abundant. But many businesses are not making the most of the opportunity, uncertain as to how to best reach and engage people online.

And while customers’ expectations for personalised experiences that result in what they want, when and where they want it, have never been higher — it seems that turning data into value is one of the biggest ongoing challenges of the day.

On the morning of the 7th February at WIELS Contemporary Art Centre in Brussels, we’ll bring together a panel and curated audience to explore how open approaches to capturing and sharing data are enabling purposeful, and valuable, customer experiences.

The future belongs to the organisations, products and services willing to embrace the customer insights that technology is permitting, to be clear customers around how their data is being used, and to be open to sharing the knowledge that data brings with partners ­— driving beneficial outcomes all round. We’ll be opening up conversation around these challenges and opportunities — pulling in the perspectives of a panel with hard earned learnings in the field.

Joining our panel will be Michael Brenner, Head of Design at Data4Change, Prashant Singh, Global, FMCG Client Business Partner, at Nielsen, Lewis Hamilton, Head of Ecommerce at Turnbull & Asser and Navin Bharwani, European Business Partner for Data at Zx Ventures.

We’d love for you to join us, there’s no cost to attend — and if you’d like a seat please send an email to zx@ycn.org

Below are some images from past events in New York, Amsterdam, Paris and London.

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  • Starts
    February 7, 2019 at 9:30am
  • Ends
    February 7, 2019 at 11:00am
  • Location
    WIELS Contemporary Art Centre Avenue Van Volxem 354, 1190 Forest, Brussels